Terms of service

Last updated: 13 June 2026

Overview

Welcome to Avenor Jewelry. The terms “we”, “us” and “our” refer to Avenor Jewelry. Avenor Jewelry operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience. Avenor Jewelry is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our website, store, products, and services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Nothing in these Terms limits or excludes any rights you may have under mandatory consumer protection laws, including rights relating to defective products, delayed delivery, cancellations, returns, refunds, or other statutory consumer rights.

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have the consent of a parent or legal guardian to use the Services.

To use the Services, including accessing or browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors, size, product appearance, and details may vary slightly from how they appear on your screen due to the device, display settings, lighting, or photography.

Product descriptions, images, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer.

Nothing in this section affects your statutory consumer rights if a product is defective, incorrect, or does not match its description.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Avenor Jewelry reserves the right to accept or decline your order where permitted by law. Your order is accepted once we send you an order confirmation.

Please review your order carefully before submitting it. If you need to cancel or change your order, please contact us as soon as possible. We may be able to cancel your order free of charge if it has not yet been shipped. If your order has already been shipped, please follow our return process after receiving the item.

Your purchases are subject to our Refund & Returns Policy and applicable consumer protection laws.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown during checkout.

Unless otherwise stated, product prices do not include shipping costs. Shipping costs and any additional delivery charges will be displayed at checkout before you complete your purchase.

If you order from outside Finland or the European Union, customs duties, import taxes, or other local charges may apply. These charges are the responsibility of the customer unless otherwise required by applicable law.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you if needed.

Section 5 - Shipping and Delivery

Delivery times are estimates and may vary depending on your location, the shipping method, carrier delays, customs processing, and events outside our reasonable control.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. However, nothing in these Terms limits your statutory consumer rights.

The risk of loss or damage passes to you when the product has been delivered to you, unless otherwise required by applicable law.

Section 6 - Intellectual Property

Our Services, including but not limited to trademarks, brand names, text, images, graphics, product reviews, videos, audio, design, layout, and arrangement, are owned by Avenor Jewelry, Shopify, our affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Nothing in these Terms grants you any license or ownership rights to any intellectual property of Avenor Jewelry, Shopify, or any third party.

Avenor Jewelry’s name, logos, product names, service names, designs, and slogans are trademarks or brand assets of Avenor Jewelry. You must not use them without our prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans are the trademarks of their respective owners.

Section 7 - Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services. We do not monitor, control, or have input over these third-party tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind, to the extent permitted by law.

Any use of optional third-party tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms provided by the relevant third-party provider.

We may also offer new features, tools, or resources through the Services in the future. Such new features will also be subject to these Terms of Service.

Section 8 - Third-Party Links

The Services may contain links, materials, or embedded functionality provided by third parties. We are not responsible for examining or evaluating the content, accuracy, privacy practices, or security of third-party websites or services.

If you decide to leave our Services to access third-party websites or services, you do so at your own risk. Please review the third party’s policies and terms before using their services or making a transaction.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 - Relationship with Shopify

Avenor Jewelry is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Avenor Jewelry.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Avenor Jewelry, including any injury, damage, or loss resulting from purchased products and services, to the extent permitted by applicable law.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be processed by Shopify in accordance with Shopify’s own privacy policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

Please review our Privacy Policy for more information about how we, Shopify, and our partners process personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback for the purpose of operating, improving, and promoting our Services, to the extent permitted by law.

You represent and warrant that you own or have the necessary rights to submit such feedback and that your feedback does not violate the rights of any third party.

We may, but have no obligation to, monitor, edit, or remove feedback that we determine is unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or that violates any party’s rights or these Terms.

You are solely responsible for the feedback you submit and its accuracy.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information where permitted by law. If an error affects your order, we will contact you where required.

Nothing in this section affects your statutory consumer rights.

Section 13 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • For any unlawful, fraudulent, or malicious purpose

  • To violate any applicable laws, regulations, or local rules

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person

  • To transmit false or misleading information

  • To upload or transmit viruses, malware, or harmful code

  • To send spam, phishing messages, or other unsolicited communications

  • To impersonate any person or entity

  • To interfere with or bypass the security features of the Services

  • To scrape, extract, copy, or exploit any portion of the Services without permission

  • To collect or track the personal information of others

We reserve the right to suspend, disable, or terminate access to the Services if we determine that you have violated these Terms, where permitted by law.

Section 14 - Agents

This section applies if you use, allow, enable, or cause the deployment of an automated or semi-automated software tool, bot, crawler, scraper, AI agent, or similar technology to access, use, or interact with the Services.

No agent may access, use, or interact with the Services unless it clearly identifies itself and operates in accordance with applicable laws, technical restrictions, and these Terms.

We may limit, restrict, or block whether and how any agent accesses, uses, or interacts with the Services.

Agents must not conceal or misrepresent their identity, mimic human behavior to bypass security systems, circumvent CAPTCHAs or other access controls, or avoid measures intended to block or limit automated access.

Section 15 - Termination

We may terminate this agreement or your access to the Services, or any part of them, where permitted by law, if you violate these Terms or use the Services in a harmful, unlawful, or abusive way.

You will remain responsible for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination where relevant: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer of Warranties

The information presented on or through the Services is made available for general information purposes. We do our best to keep information accurate and up to date, but we do not guarantee that all information will always be complete, accurate, or error-free.

To the fullest extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

Nothing in these Terms limits or excludes any warranty, guarantee, right, or remedy that cannot be limited or excluded under mandatory consumer protection laws, including rights relating to defective or non-conforming products.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Avenor Jewelry, our partners, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates shall not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the Services or products purchased through the Services.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for mandatory consumer rights, defective products, intentional misconduct, or any other liability that cannot be excluded under applicable law.

Section 18 - Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Avenor Jewelry, Shopify, and our affiliates, partners, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or claims arising out of:

  1. Your breach of these Terms of Service

  2. Your violation of applicable law

  3. Your violation of the rights of a third party

  4. Your misuse of the Services

This section applies only to the extent permitted by applicable law.

Section 19 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us regarding your use of the Services and supersede any prior or contemporaneous agreements, communications, and proposals.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 - Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations where permitted by law, including in connection with a business transfer, merger, restructuring, or sale of assets.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby we provide Services to you shall be governed by the laws of Finland.

This choice of law does not limit or exclude any mandatory consumer protection rights that may apply in your country of residence.

Section 23 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. We will notify you of material changes where required by applicable law.

Your continued use of or access to the Services following the posting of changes to these Terms of Service constitutes acceptance of those changes, where permitted by law.

Section 25 - Contact Information

Questions about the Terms of Service should be sent to us at:

Avenor Jewelry
Business ID: 3581137-2
Email: jewelryavenor@gmail.com
Address: Rullamestarinkatu 8, 20780 Kaarina, Finland
Phone: +358 45 787 09719
VAT number: Not VAT registered